Main targets are
- Children under five
- Getting them ready for school, e.g. able to sit in a classroom, avoiding violence
- Factors such as obesity, breastfeeding.
- Therefore, the real targets are the parents.
- The centre’s catchment area includes 1250 children under five: target 85% to register with the Centre.
- Access to parents based on referrals (health service, agencies) but also including Centre staff “door-knocking”.
- Go out to missing children, have contact offerings such as “five-a-day fruit bags.
- Linked to schools (St Oswald, St Benedict, Grange, Holy Spirit, Our Lady of Walsingham).
- Footfall is 700 visits per week.
- “Triple P” programme to accredit parents.
- Help, make parents choose a different path (signposting, hand-holding through the muddle, professional advice, such as on housing, and links to CAB, relationships, boundaries, parents being truthful)
- Treat parents with respect
- Unconditional positive regard
- Interpret to parents what statutory services have to do
- Enabling families to take responsibility for themselves o Value for money (crisis prevention, saving other agencies’ costs)
- Multi-agency working
- Stretched due to lack of resources
- The centre itself is not the right place for some need to get out more
- Conflicts between real outputs versus tick-list num targets
- Responding to changes in legislation
- Could do with wider/more skills (legal, mediation, cookery, anger management, credit union).